Group Health Insurance and Wellness

our services

Superior health and wellness benefits

The Group Health Insurance unit manages and maintains medical, dental, life insurance and supplemental benefits for employees and retirees of the government. As a component of Health Insurance, the unit also manages a wellness program for the Government of the Virgin Islands.

Annual Open Enrollment

Open Enrollment starts from Monday, August 12, 2024, to Friday, September 13, 2024. During this time, active government employees and retirees can enroll in or modify their health and life insurance plans and update beneficiaries.

For active employees, retirees, and human resource officers, in-person and separate virtual sessions are available. To view the session schedule, go to www.gviwellness.org.

New benefits and changes will take effect on October 1, 2024, and can be viewed on Bentek, our comprehensive online benefits management system. For any questions or assistance, please contact the Group Health Insurance Unit at (340) 774-8588 or (340) 718-8588, where our staff is ready to help you understand and navigate your new benefits.

Benefits Plan
To view your Government of the United States Virgin Islands Benefits Plan Year: October 1, 2024 - September 30, 2025, please visit Benefits At-A-Glance.

Retirees

Employees

HR Officers

Financial Well-Being Webinar

View our Financial Well-Being Webinar, sponsored by the GVI Wellness program in partnership with the Virgin Islands Housing Finance Authority (VIHFA).

The experts at VIHFA provide critical information about navigating your financial roadmap toward success.

Topics include budgeting, understanding credit, homeownership, and much more!

View the Webinar

GVI Wellness Financial Wellness Webinar Flyer

Senate Approves New Health Insurance Contract: Updated Premiums and Rates Effective October 17, 2024

The Senate has approved the GESC Board’s proposed Health Insurance Contract, and, as a result, the new health insurance premiums will go into effect on October 17, 2024, with the Government, as the employer, absorbing an increase of 4%, and active employees and retirees also responsible for their 4% increase portion. Please click below for the approved rates for:

Please contact the Group Health Insurance Unit at (340) 774-8588 or (340) 718-8588 with any questions.

Common Requests

Employee Assistance & Work/Life Support Program

EAP 2024 Webcasts Calendar

Bentek

GVI Health

The office electronically collaborates client-related information with the insurance provider in the following areas:

Maintenance of Enrollment Roster
Beneficiary Changes
Increases & Decreases of Coverage
Student Verification
Addition & Removal of Dependents
Payment of Death Benefits
Receipt of Self-Contribution Payments
Distribution of Informational Booklets
Employee Orientation to the Plan
Employee Benefit Education

Accidental Injury Insurance
Attending Physician's Statement of Disability
Basic Policies & Policy Highlights for Annual Open Enrollment
Cigna Dental Claim Form
Cigna Dental Virtual Care
Cigna Group Medical Direct Claim Form
Cigna Healthy Babies
Cigna In-Network Dental Providers
Critical Illness Insurance
DPPO Advantage
Prescription Drug Claim Form
Frequently Asked Questions
Health Insurance Open Enrollment Guidelines
Hospital Care Coverage
MotivateMe
Proof of Disabled Child's Disability
Request for Address Change
The Standard - Eye Care Highlight Sheet
The Standard - Vision Plan Providers
Wellness Incentive Claim Form

The myCigna® app uses one-touch access, making it easy for you to personalize, organize and access your health information on the go.¹ This app is a must-have for Cigna customers. Features may vary based on your specific plan type and individual security profile.

ID cards. View, print or send ID card information (front and back) right from your mobile device.
Claims. View, search and bookmark claims quickly.
Account balances. Instantly access your deductibles, out-of-pocket maximums and health fund balances.
Cigna Home Delivery Pharmacy. Manage your prescriptions right from your mobile device.
Drug search. Look up drugs and compare actual costs at pharmacies nationwide.
Provider search. Research quality and cost of in-network doctors, dentists and pharmacies.
Medical procedure search. Look up common procedures and compare costs of providers.
What's covered. View your plan coverage and details.
Health incentives. Track progress toward achieving your goals and awards.
Health wallet. Organize and manage your health information and contacts.
Languages supported. Available in Spanish and English.

Get it now!

Title 3 Section 6 states that the Government Employees Service Commission shall be composed of seven members. Five members shall be appointed by the Governor with the advice and consent of the Legislature, two of whom shall be citizens residing in St. Thomas, one shall be a citizen residing in St. John and two shall be citizens residing in St. Croix. The remaining two members shall be employees of the Government of the Virgin Islands, one each from the District of St. Thomas/St. John and the District of St. Croix, who shall be democratically chosen by the other government employees in a manner determined by the Director of Personnel.

All members shall serve for a term of two years.Section 631 Refers to the Health Insurance Board as having the responsibility for the proper operation of the Government health insurance plan, which includes and authorizes a life insurance plan. The board is empowered to adopt rules and regulations relating to:

the eligibility of (a) active and (b) retired employees of the Government of the United States Virgin Islands to participate in the health insurance plan.
the terms and conditions of the insurance contract or contracts, as applied to (a) active employees and (b) retired employees,
the purchase of such insurance contract or contracts and the administration of the health insurance plan.

Learn more by visiting: www.GVIHealth.org

Frequently Asked Questions

EAP Online Access Guide

Retirees

The Government of the US Virgin Islands provides superior health benefits to our retirees. Retirees under 65 years of age are covered by CIGNA Healthcare and retirees over 65 years of age are covered by United Healthcare.

DOCUMENTS AND FORMS

Insurance Rates

Physician Form
Family Questionnaire
Health & Life Insurance Benefits Enrollment and/or Change Form
Beneficiary Designation Form
Out of Network Vision Services Claim Form
Request for Address Change
Medical History Statement (To provide evidence of insurability or proof of good health.)