Group Health Insurance and Wellness
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Superior health and wellness benefits

Annual Open Enrollment
Open Enrollment will begin on Monday, August 11, 2025, and continue through Friday, September 12, 2025. During this period, all active government employees and retirees may enroll in or make changes to their health insurance plans, life insurance, and beneficiary information.
2025 Open Enrollment Schedule, click here.
The Division of Personnel strongly encourages all active employees and retirees to attend an Open Enrollment session to learn about important changes to their health insurance plans, which will take effect on October 1, 2025. Representatives from Cigna, UnitedHealthcare, and The Standard will be on hand to provide direct assistance and ensure that participants have accurate, up-to-date information about their benefits.
To support employee participation, Governor Albert Bryan Jr. has authorized two (2) hours of administrative leave for central government employees to attend these important sessions. It is mandatory for all central government Human Resources Officers and/or Representatives to attend a session.
Changes to the group health insurance plan include:
- A 9% increase in premium rates
- The introduction of a Health Reimbursement Arrangement (HRA), offering additional support for qualifying out-of-pocket expenses
- The elimination of coverage for out-of-network providers, meaning only in-network services will be covered
- Increased deductibles, which may affect members’ out-of-pocket costs before insurance coverage begins
- A new requirement for prior authorization for GLP-1 medications, this includes popular drugs used to treat diabetes and support weight loss
Our staff is ready to help you understand and navigate your new benefits, please contact the Group Health Insurance Unit at (340) 774-8588 in St. Thomas or (340) 718-8588 in St. Croix, for information and/or assistance.
Request for Proposals – GVI Wellness Program Initiatives
The Division of Personnel invites qualified vendors, consultants, and organizations to submit proposals for the GVI Wellness Program Initiatives. These initiatives are designed to promote the overall health and wellbeing of government employees and active retirees across the U.S. Virgin Islands.
We are seeking innovative, engaging, and culturally relevant wellness programming that addresses the unique needs of our workforce while fostering a supportive and sustainable culture of health.
We’re seeking innovative and culturally relevant programs that focus on:
* Physical Wellness
* Nutritional Wellness
* Mental & Emotional Wellness
* Preventive Health & Chronic Disease Management
* Work-Life Integration & Social Wellness
Proposal Deadline: September 8, 2025
Program Launch: October 2025 – September 2026
Download the proposal by clicking here. Submit your proposal today and help us build a healthier, happier, and more productive workforce! For details and submission guidelines, contact: Valerie.Daley@dop.vi.gov.
Group Health Insurance Benefits
To access the NEW Group Health Insurance Benefits page, click here.
This page is your central hub for accessing essential health resources and support. Here, you'll find everything you need to manage your benefits with ease, from medical, dental, and vision coverage to wellness programs designed to support your overall well-being.
Explore valuable resources, including:
- myCigna Mobile App – Manage your health benefits on the go, find providers, and track claims.
- Governor Employees Service Commission (GESC) Health Board – Stay informed about policy updates and decisions impacting your coverage.
- Bentek Benefits Portal – Access and manage your benefits enrollment anytime, anywhere.
- FAQs – Get answers to common questions about your health plan.
- Employee Assistance Program (EAP) – Confidential support for mental health, financial concerns, and work-life balance.
- Health Insurance at a Glance - Group Health Insurance Brochure
We are committed to making your health benefits simple, accessible, and effective. Explore the resources available and take charge of your well-being today!
Retirees
The Government of the US Virgin Islands provides superior health benefits to our retirees. Retirees under 65 years of age are covered by CIGNA Healthcare and retirees over 65 years of age are covered by United Healthcare.
DOCUMENTS AND FORMS
Physician Form
Family Questionnaire
Health & Life Insurance Benefits Enrollment and/or Change Form
Beneficiary Designation Form
Out of Network Vision Services Claim Form
Request for Address Change
Medical History Statement (To provide evidence of insurability or proof of good health.)
Our Team
Need to make benefits changes?
Valerie Daley
Chief, Group Health Insurance
340-774-8588 ext. 5144
valerie.daley@dop.vi.gov
Elyssa Henderson
GHI Accounting Officer340-774-8588 ext. 5148
elyssa.henderson@dop.vi.gov
Ahzullah Nibbs
Senior Insurance Officer
340-774-8588 ext. 5136
ahzullah.nibbs@dop.vi.gov
Marie Vanterpool
Insurance Officer
340-774-8588 ext. 5138
marie.vanterpool@dop.vi.gov
Denise Parker
Insurance Officer340-774-8588 ext. 5123
denise.parker@dop.vi.gov
Anita Brooks
Insurance Officer340-774-8588 ext. 5137
anita.brooks@dop.vi.gov
Nakisha Young
Insurance Officer340-718-8588 ext. 4040
nakisha.young@dop.vi.gov
Kristal Francis
Insurance Officer340-718-8588 ext. 4027
kristal.francis@dop.vi.gov
NORMA HASSELL
Insurance Officer340-718-8588 ext. 4035
norma.hassell@dop.vi.gov