Brilliance is the C.U.R.E. Customer Service Training

Increase your service brilliance!

Participate in the official customer service training of the USVI Government.

Image of people shaking hands inside a bright lightbulb.

Our mission in the USVI Government is to be brilliant at the basics –
delivering reliable, responsive, high-quality services.

Join your colleagues to discuss and practice strategies and techniques to increase your service brilliance with C.U.R.E.!

Scroll down for training details, 2023 workshop schedule, and registration instructions.

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respectfully and clearly with every customer.
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the customer's needs.
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to all requests no matter how insignificant they may seem.


the customer’s issue by ensuring that a suitable solution is attained and delivered with efficiency, accuracy, and timeliness.
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the customer by educating them with relevant, useful information and allowing them to be involved in choosing a solution to their issue.