Brilliance is the C.U.R.E. Customer Service Training
Increase your service brilliance!
Participate in the official customer service training of the USVI Government.
Our mission in the USVI Government is to be brilliant at the basics –
delivering reliable, responsive, high-quality services.
Join your colleagues to discuss and practice strategies and techniques to increase your service brilliance with C.U.R.E.!
Scroll down for training details, 2023 workshop schedule, and registration instructions.
respectfully and clearly with every customer.
the customer's needs.
to all requests no matter how insignificant they may seem.
the customer’s issue by ensuring that a suitable solution is attained and delivered with efficiency, accuracy, and timeliness.
the customer by educating them with relevant, useful information and allowing them to be involved in choosing a solution to their issue.